Every age. Every ability. Every milestone.
Friendly, reliable disability support in Melbourne's north. Our founders have spent over 10 years in disability support, special education and disability camps. Now they are building a small team that does support properly: the same faces, a clear plan, and days you look forward to.
- Meet your worker before support starts
- Clear goals and short progress notes
- Fun days out with a camp spirit
Why we started Milestone and Me
Our founders have spent over 10 years supporting people from infants to mature adults, in special education, on disability camps, in supported independent living and one to one in the community.
They kept seeing the same thing. Support works when people know you well, when there is a plan, and when you get to try new things with people you trust. It falls apart when workers keep changing and every new face starts from scratch.
So they started Milestone and Me to do it differently.
How we can help
Most of our work is getting out into the community. Every activity is planned around the person: what they enjoy, what they want to learn and how they like to do things.
Community access
Let's get out and explore. Cafés, shopping, movies, beaches, swimming, events and day trips, planned around you.
About community accessCooking and meal preparation
Cooking and baking together, meal planning and building confidence in the kitchen.
About cooking and meal preparationLife skills and independence
Everyday living skills, money handling, shopping and routines, building confidence step by step.
About life skills and independenceWeekend and school holiday adventures
One to one outings for children and teenagers on weekends and school holidays.
About weekend and school holiday adventuresTransport and appointments
Getting to appointments, activities and outings, with support in unfamiliar places.
About transport and appointmentsCompanionship and social support
Good conversation, hobbies, games and building social connections.
About companionship and social supportWhat you can expect from us
We built Milestone and Me around the things that matter most to families.
- The same faces. You meet your worker before support starts. Every person has a main worker and a backup they already know. No strangers at the door.
- A real plan. We set clear goals, write a short note after each session and give you a one page summary each school term. Handy for plan reviews.
- Ready for neurodivergent people. About me forms, visual schedules and social stories before the first visit, so nothing comes as a surprise.
- Days worth looking forward to. Fun comes first. Confidence and skills grow along the way.
- Fridays, weekends and public holidays. Support when school and work are done, plus school holidays and public holidays. Weekday evenings may be arranged.
- Clear prices. Our rates are at or below the NDIS price limits, and they are on our website. Everything is agreed in writing first.
Who we support
Infants, children, young adults and mature adults, including people with autism, ADHD, intellectual disability, developmental delay and psychosocial disability. Not sure if we are the right fit? Ask us. We will tell you honestly.
Read our storyPaying for support
We support NDIS self managed and plan managed participants, and private clients.
How NDIS and private payment workGetting started is easy
Four simple steps. Nothing starts until you are happy.
Say hello
Call, email or send an enquiry. Tell us a bit about you or the person you care for. We reply on our next working day.
Free meet and greet
Meet Deanna at home, in a café or by phone. No cost and no pressure.
Agree the plan
Days, times, goals and costs go into a simple written agreement, so you know exactly what to expect.
Get started
We start with things you already enjoy, then build from there. We check in regularly to make sure it is working.
Where we work
Based in Melbourne's north, with enquiries welcome from across Melbourne. Suburbs we often visit include:
Service areas- South Morang
- Mernda
- Doreen
- Mill Park
- Epping
- Wollert
- Lalor
- Thomastown
- Bundoora
- Reservoir
- Preston
- Greensborough
- Craigieburn
- Roxburgh Park
Common questions
Do I need an NDIS plan?
No. We support NDIS participants who self manage or use a plan manager, and families paying privately.
Who started Milestone and Me?
Our founders have spent over 10 years supporting people from infants to mature adults, in special education, on disability camps, in supported independent living and one to one in the community. They match every worker and stay involved with each family.
Will we have the same worker each time?
Yes. That is the heart of how we work. Each person has one main worker and one backup, and you meet both before support starts. If your worker is sick, your backup steps in, not a stranger.
Are you a registered NDIS provider?
Not yet. We are working toward registration with the NDIS Quality and Safeguards Commission. Until then we support self managed and plan managed participants, and we follow the NDIS Code of Conduct.
When are you available?
Fridays, Saturdays, Sundays and public holidays. Weekday evenings may be available by arrangement.
Let's have a chat
Tell us a little about what you are looking for. The first meet and greet is free, with no obligation.