Home / Availability
Availability and funding
When we work, who can use our services, and how payment works.
Availability
Currently welcoming new clients.
| Day | Availability |
|---|---|
| Fridays | Available |
| Saturdays and Sundays | Available |
| Public holidays | Available |
| Weekday evenings | Limited, by arrangement |
Who can use our services
| How the plan is managed | Can you use us? | How payment works |
|---|---|---|
| NDIS self managed | Yes | We invoice you, and you claim from the NDIS. |
| NDIS plan managed | Yes | We invoice your plan manager, who pays us from your plan. |
| NDIS agency managed | Not yet | Agency managed plans need a registered provider. We are working toward registration. Ask us to let you know when it is approved. |
| Private | Yes | We invoice you directly. Rates are agreed in writing first. |
NDIS price limits
The most the NDIS allows per hour for one to one community, social and recreation support in Victoria, from 1 July 2026. Rates are at or below these limits. Private clients get a quote.
| When | Price limit per hour | NDIS item |
|---|---|---|
| Weekday daytime | $73.58 | 04_104_0125_6_1 |
| Weekday evening (shift ends after 8pm) | $81.07 | 04_103_0125_6_1 |
| Saturday | $103.54 | 04_105_0125_6_1 |
| Sunday | $133.50 | 04_106_0125_6_1 |
| Public holiday | $163.46 | 04_102_0125_6_1 |
| Car travel during support | Per kilometre, as agreed | 04_590_0125_6_1 |
Rates
NDIS supports are charged at or below the NDIS Pricing Arrangements and Price Limits. Private rates, travel charges and cancellation terms are set out in your written service agreement before support begins. Ask us for a copy of our current rates.
What NDIS supports usually cover
Community access, cooking, life skills and companionship are commonly funded through Core Supports or Capacity Building budgets. What you can use depends on the goals and funding in your plan. If you are not sure, we can talk it through with you, your plan manager or your support coordinator.
Our promise
- A written service agreement before support begins.
- Travel, cancellations and any other charges explained clearly up front.
- Support delivered in line with the NDIS Code of Conduct.
Let's have a chat
Tell us a little about what you are looking for. The first meet and greet is free, with no obligation.